It is obvious that in order to protect security of the company as well as essential business data, employers monitor online and smartphone activities of their workforce. Still, sometimes tracking of emails and browsing history can be harmful and cause moral problems or law issues. So what are the pros and cons of monitoring?
+ You protect the company from theft
+ Monitoring gives you pieces of evidence if there are any lawsuits
+ Employees better follow the regulations
+ You make sure that the workplace is free from harassment
– Monitoring can cause moral problems
– The performance of workers may get worse as the workers will feel distrust
– Monitoring can cause potential privacy dilemmas
– There is a possibility to confront with the National Labor Relations Board (though it will be possible in case if you fine or fire workers for making negative comments about you online).
It is essential to feel the difference between monitoring and surveillance. Anyone will call obtrusive the monitoring of events on the company’s computer system if you want to assure yourself that workers protect the reputation of the company. But if you track the activities of the individual, it might cause problems. So it would be better to set focused monitoring on a person in case if you suspect him in the policy or legal violations.
Also it is essential to track the activities for electronic abuses and all employees should know about that.
- The policies should be written down and there you have to define all rise and security needs. Use of emails, social networks, blogging and Web surfing should be regulated in the rules of the company.
- All workers should know that rules. Explain them why you are doing it and what you are going to limit.
- Use technology tools in order to reduce the potential of theft and harassment, as well as filter or block some Web content.